It happens to almost all writers or any other service provider. You have that one client or more that you want to get rid of.
Maybe they don’t pay you well enough, or perhaps they always don’t appreciate your work. Some are even abusive and have crazy deadlines that are disrupting your arrangements. Things may begin great, but they worsen as you continue working together with the same client. Sometimes it is hurting, but you should accept and move on.
As a writer, you can realize that your standards are not good enough for your clients. And instead of working on corrections now and then, you consider letting the client go so that you find time to work on your weaknesses. Yes, it possible that you can fire freelance clients at any time you want. But if you don’t do it with enough planning and considerations, you may lose it big time. You need to master the 3 steps to fire Freelance clients without hurting your reputation.
Concluding with a decision to drop a client is a positive move. It shows that you have much respect for your time and career. And it means that you are ready to associate and work with clients that treat you the right way- clients that give you happiness and appreciate your work.
The idea of firing a client may seem scary. Remember your client is your employer and you’re the employee. Then, what should an employee do when they want to quit employment? They need to save their salary for at least six months and have a backup plan to help them transition.
Before you fire a client, try to be in the shoes of an employee quitting his job. Have your back plan and have your financial basket loaded and secured. There are many reasons to fire a client, and at the same time, you need to be careful with the process. It can hurt the entire reputation of your freelance career.
Reflect and have a flashback of how you started your freelance career. How much you used to charge clients, and what you earn currently. If, in any case, you spot a client that is paying you close to what you use to charge a couple of years back, then you need to schedule a talk.
Maybe they are paying that because you’ve never raised concern about the rates. Schedule a talk with them and inform them that you are planning to raise your rates. Give them enough time to think it over. You can give them an allowance for one week as they think about what to do.
If your services are attractive, they will raise the payment rates. But that doesn’t mean your work is pathetic if they fail to make an increment. Sometimes their companies don’t have enough budget to create an increment.
For clients that are stubborn, abusive, and non-corporative- you can serve them with a notice. Mention critical things that you feel you don’t like about their behaviors. Give them time and see if they will change. It would be best if you then mentioned the same on the notice. If they fail to follow your guidelines, you can go ahead to get rid of them.
Honestly, if you don’t continue improving your client list and base, your income won’t grow. After categorizing your clients into different sections, it is time to make the changes bravely without turning back.
If you conclude firing some of them, send that email to them and excuse yourself for the inconveniences caused.
In some employee scenarios, they need to put their finances in place, find another job or have a running business as their backup plan. If you quit blindly, you prepare and position yourself for frustrations. You don’t even know how long it will take you before you find another client.
You again can’t tell how you will pay your bills for the entire period you will have no client on your desk. So, if you want to fire a client, ensure you have a replacement for the same position. You can network through social media, workshops, and webinars. Learn few other skills that will complement your freelance writing.
If you are a content writer, you can learn WordPress development to help clients upload their content. You can also master social media marketing to assist clients in creating and managing their social media marketing. Learn SEO to help clients to rank their blogs. When you add more skills to your checklist, finding replacements won’t be a big deal to you.
You can’t just wake up and fire clients. As mentioned earlier, you need to give clients enough time to make a decision. If it is about rates increment, some may be willing to adjust based on your service delivery. If it is about a behavior you don’t like about your client, some will be willing to change so that you can continue working with you.
Give them a second chance if they accept to work according to your guidelines. No one is perfect. Remember, your first client gave you a chance; besides that, you didn’t have enough experience initially. Why not give it to your clients? They are also human beings with weakness, just like you. Serve them with a notice and see if they will change.
You can give clients referrals by giving them names of writers that you feel can deliver good quality work. Ensure that writers you give as referrals have excellent qualifications because if they do shoddy work, it will come back to you. And it can destroy the reputation you previously build with your clients.
When firing a client, always be professional and ensure that clients don’t take your firing decision to be personal. How you pass your message matters a lot, and if you do it the right way, it won’t trigger any reaction from your client. Leave the door open since the freelance space is enormous; you might work again together at some point.