Chain of command
Chain of command is a key element of an organization’s structure. Which of the following key questions is addressed by this element?
A. How many individuals can a manager efficiently and effectively direct?
B. To whom do individuals and groups report?
C. On what basis will jobs be grouped together?
D. To what degree are activities subdivided into separate jobs?
Question 21 of 40 2.5 Points
Alessio’s boss doesn’t care whether Alessio works at home, at the office, or from his beach house. All he cares about is that the project is completed on time, on budget, and with exemplary quality. Which characteristic of organizational culture best describes this aspect of Alessio’s job?
A. low risk-taking
B. high outcome orientation
C. high attention to detail
D. low aggressiveness
Question 22 of 40 2.5 Points
Which of the following steps could your supervisor take to best help you develop a commitment to your new company?
A. encourage you to work independently at first to learn the ropes
B. explain the rules and policies of the organization to you
C. encourage you to develop friendships within the organization
D. encourage you to look carefully at your own assumptions, which may be biased
Question 23 of 40 2.5 Points
Although diversity does present many opportunities for organizations, effective diversity management means also working to eliminate __________.
A. surface-level diversity
B. unfair discrimination
C. ethnic diversity
D. irrelevant biographical characteristics
Question 24 of 40 2.5 Points
The two major forms of workforce diversity are __________ and __________.
A. surface-level diversity; deep-level diversity
B. surface-level diversity; lateral-level diversity
C. organizational-level diversity; individual-level diversity
D. lateral-level diversity; deep-level diversity
Question 25 of 40 2.5 Points
__________ is the additional set of cultural characteristics that often overlap with race.
Question 26 of 40 2.5 Points
Barbara is the lead editor for a small city newspaper. One of her advertising sales representatives, Mathew, was pulling in a lot of restaurant clients. Barbara realized that Mathew was quite knowledgeable about food and spoke quite elegantly while describing different dishes. She offered Mathew an opportunity to write a weekly restaurant review. Which aspect of creating a positive organization did Barbara utilize?
A. rewarding more than punishing
B. building on organization strengths
C. emphasizing individual growth
D. encouraging intense unbridled competition
Question 27 of 40 2.5 Points
To create a more ethical culture, management should do all of the following except __________.
A. serve as a visible role model
B. encourage unbridled competition
C. provide ethical training
D. communicate ethical expectations
Question 28 of 40 2.5 Points
__________ is a process that helps new employees adapt to the prevailing organizational culture.
B. Reciprocal interdependence
Question 29 of 40 2.5 Points
Nunya employees are allowed to dress informally. This is an example of a __________ through which organizational culture is transmitted.
C. material symbol
D. symbolic act
Question 30 of 40 2.5 Points
A strong culture should reduce employee turnover because it results in __________.
A. a highly centralized organization
B. narrow spans of control
C. cohesiveness and organizational commitment
D. a highly formalized organization