Although IQ is often equated with success, common sense, as well as research, now tells us that being able to make your way in a complex world by successfully dealing with people and your environment is the most important element of intelligence. In the current workplace, there are constant interactions which are occurring among the people who work there, both positive and negative, that will impact the overall operations of the organization. Emotional intelligence is about understanding your emotions and the emotions of those around you. It is about knowing yourself and your feelings so well you are able to manage them effectively at any moment in any given situation. Emotional intelligence is often defined by the way you can manage your emotions to better yourself in the workplace.
Emotional intelligence training at the workplace is crucial because of various advantages that are associated with E.I that cannot be substituted by anything else. In order to respond to this need, monthly training on emotional intelligence will be significant in the workplace. This will help to infuse intelligent behavior to the leaders and workers by developing social competencies and skills (Batool, 2013). Monthly training will cover the following; the aim of the emotional intelligence which includes, self- motivation, productivity, commitment to profession, confidence and flexibility, empathy, communication skills, long lasting and strong interpersonal skills, self-awareness and self-control.
Second, because emotional intelligence is easily confused with emotional quotient, the training will unravel the difference between the two and look at psychology and neuroscience of E.I in the workplace. Components of the emotional intelligence need to be understood clearly in the workplace which includes self-awareness, self-regulation, motivation, empathy and social skills which entail communicating effectively and building strong connections at the workplace and this too will be covered in the monthly training (Chapman, 2014).
Emotional intelligence can be learnt and developed in the workplace. This will be the third thing to learn during training which includes five ways to develop emotional intelligence which will of great help at the workplace. The five methods to develop E.I to be discussed include; identifying negative emotions, self-regulation, self-expression, stress management and lastly, empathy is basically relating ourselves with the emotions and situation that our colleagues are undergoing.
Another important factor to consider in the training is giving freedom to participants to decide on emotional intelligence competencies they need to work on. It is true that some of the workers are good at self-regulation but poor at self-awareness and therefore, the training will help workers identify their areas of weaknesses and strengths and develop of mechanism that will help balance all competencies and improve on areas of their weaknesses. It will also help in educating and explaining the role that emotional intelligence by intrinsically motivating workers.
Training on the E.I aims at helping the workers set goals and break them in the management steps. Workers may want to work on stress management and consider approaches that they can use to handle stress when at work. However, some may come up with strategies which may overwhelm them and therefore instead of reducing stress, the problem becomes even more and this may affect the organization negatively. Therefore, training on the E.I will educate workers on alternatives they can explore that are manageable that can cultivate E.I intelligence at the workplace.
Lastly, another factor that will be considered on the monthly training on E.I is practice and feedback. After going through the training, it is important to evaluate how impactful the training has been by considering the feedback from participants and what have they added on their knowledge. The evaluation will also be carried out against the performance of employees in the workplace.
In nutshell, emotional intelligence at the workplace is of great significance because it helps to spearhead the success of the organizations. It determines how employees respond to various situations and even how they handle customers. It contributes to determining how employees relate in the workplace and how such relationship influence operations within the organization. Therefore, the above discussion clearly some of the areas that emotional intelligence monthly training will cover in the context of the workplace and none of them can be underestimated.
Batool, B. F. (2013). Emotional intelligence and effective leadership. Journal of Business Studies Quarterly, 4(3), 84.
Chapman, M. (2014). Emotional intelligence pocketbook. Management Pocketbooks.