Human Behavior in Critical Incidents Part II (Warning and Evacuations)

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• Module 2: Human Behavior in Critical Incidents: the following parts of the commentary:
  • Part II: Common Misconceptions about Critical Incident Behavior: The Myth: Warning, Evacuation and Sheltering Behavior
  • Part II: Common Misconceptions about Critical Incident Behavior: The Myth: Responders Will Fail to Report for Duty
  • Part III: Summary and Limitations
• O’Brien P.W. (2003). Risk Communication and Public Warning Response to the September 11th Attack on the World Trade Center, In Natural Hazards Research and Applications Information Center, Public Entity Risk Institute, and Institute for Civil Infrastructure Systems. http://citeseerx.ist.psu.edu/viewdoc/download;jsessionid=9B05804AF7BBA70B5D23F9F6E5777512?doi=10.1.1.548.8133&rep=rep1&type=pdf
• Trainor, J. & Barsky, L. Reporting for duty?  A synthesis of research on role conflict, strain, and abandonment among emergency responders during disasters and catastrophes.  Disaster Research Center, University of Delaware. udspace.udel.edu/handle/19716/9885#files-area
• Lindell, M., Prater, C. Perry, R. (2006, July 15). Myths and realities of household disaster response.  From the Fundamentals of Emergency Management Course Federal Emergency Management Center, EMI, http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CDwQFjAA&url=http%3A%2F%2Ftraining.fema.gov%2FEMIWeb%2Fedu%2Fdocs%2Ffem%2FChapter%25208%2520-%2520Myths%2520and%2520Realities%2520of%2520Household%2520Dis%2520Resp.doc&ei=7m7FUqyAFcaDkQeW1IHwDQ&usg=AFQjCNHWAPL1mjrOXvJ3B65Lc-oYkoQbjA&bvm=bv.58187178,d.eW0  (downloads a file)
• Quarantelli, E.L. (1990). The warning process and evacuation behavior: The research evidence preliminary paper #148. Newark, DE: University of Delaware – Disaster Research Center http://dspace.udel.edu:8080/dspace/bitstream/handle/19716/520/PP148.pdf?sequence=3
• Stallings, R. (1984). Evacuation behavior at Three Mile Island, International Journal of Mass Emergencies and Disasters, 2, 11-26.  http://www.ijmed.org/articles/448/download/
• Sheppard, B., Janoske, M., & Liu, B. (2012, May). Understanding risk communication theory: A guide for emergency managers and communicators. http://www.start.umd.edu/start/publications/UnderstandingRiskCommunicationTheory.pdf
• National Science and Technology Council Committee on Environment and Natural Resources. (2000). Effective Disaster Warnings. Washington, DC: GPO http://tap.gallaudet.edu/emergency/nov05conference/EmergencyReports/EffectiveDisasterWarnings.pdf  (p. 15-39)
• Read https://www.nytimes.com/1999/09/19/weekinreview/ideas-trends-the-perfect-traffic-jam-hurricane-floyd-lessons-in-the-evacuation.html
• Read https://www.fema.gov/news-release/2000/09/14/hurricane-floyd-night-remember-day-evacuation-frustration-forget

WW

WEEK 6

Print

Information and Media in Crisis Response

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• Module 3: Organizations in Critical Incident Response: the following parts of the commentary:
  • Part II: Organizational Interface with the Community: Communicating with the Public in Critical Incidents
  • Part III: Summary
• Lindsay, B.R. (2011). Social Media and Disasters: Current Uses, Future Options, and Policy Considerations. Report# R41987, Washington, D.C: Congressional Research Service http://www.fas.org/sgp/crs/homesec/R41987.pdf
• Covello, V. (n.d.). Effective Risk and Crisis Communication during Water Security Emergencies. http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CCkQFjAA&url=http%3A%2F%2Fcfpub.epa.gov%2Fsi%2Fsi_public_file_download.cfm%3Fp_download_id%3D461264&ei=r9rmUvmHO9SksQTbjYCgCw&usg=AFQjCNFg6oGpMut1qqGJNXyihWI8B9y_OA&bvm=bv.59930103,d.cWc
• Paul, S. (2012, April 9). How Social Media is Changing Disaster Response. http://mashable.com/2012/04/09/social-media-disaster-response-government/
• Course Resources: eReserves: Clarke, L. et al. (2006). Speaking with One Voice: Risk Communication Lessons from the US Anthrax Attacks, Journal of Contingency and Crisis Management, 14(3). http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1963291/pdf/0971578.pdf