Performance Management at KS Cleaners
Read “Case 2-2: Performance Management at KS Cleaners” (attached in the question) and then answer the below questions.
Question #1: In the context of KSC, critically evaluate the availability of any prerequisites to implementing a performance management process.
Question #2: Discuss your plans for developing formal job descriptions for the employees at the second shop.
Question #3: Explain key features of developing performance plans for the employees. Provide examples of factors you would consider in developing such plans for the dry cleaner.
You will need to include a brief introduction of the case and critically evaluate the current situation of KSC. It is important to display adequate analysis of the case and integrate sufficient support from scholarly resources throughout the assignment. Use suitable headings and subheadings to organize the work in an appropriate manner.
– Write an essay that includes an introduction paragraph, the essay’s body, and a conclusion paragraph to address the assignment’s guide questions. Do not address the questions using a question-and-answer format.
-APA style should be used
-Font will be: Times roman 12, and double space should be between lines
-At least 3-4 scholarly, peer-reviewed journal articles will be used as references (including the below two).
Georgiou-Botaris, E. (2018, March 22). The how-to: Establishing a performance management system for your enterprise.
Lucianetti, L., Batitsta, V., & Koufteros, X. (2019). Comprehensive performance measurement systems design and organizational effectiveness. International Journal of Operations & Production Management, (2), 326.
Yadav, N., Sushil, P., & Bititci, U. S. (2018). Development of performance management system incorporating dual perspectives of enterprise and customers. Measuring Business Excellence, (3), 201.
Your well-written report should be 4-5 pages in length, not including the cover and reference pages. Use academic writing standards and APA style guidelines, citing at least two references in support of your work, in addition to your text and assigned readings. Review the grading rubric to see how you will be graded for this assignment.