salesforce Admin & developer.
SUMMARY
An MS IT Engineer with a sound knowledge on salesforce Admin & developer.
· Studied Apex classes, Triggers, Controllers and Apex web services, Visualforce pages & SOQL.
· Studies the use of Standard and Custom controllers of Visualforce in development of custom Salesforce pages as required.
· Experienced in creating various Custom objects, Custom fields, Page layouts, Custom tabs, Custom reports as required.
· Experienced in administrative tasks like creating Profiles, Users, Page layouts, Security and Sharing rules at Object/Field/Record Levels, Roles hierarchy and Permission sets.
· Learnt creating lookup relationships, Junction objects and Custom relationships and field dependencies.
· Studied the Integration of workflows and Approval process, tasks, events, email services, Security controls, custom application, reports and dashboards.
· Studied Data migration and integration using Apex data loader, Import wizard, SFDC data export, Mass delete.
· Studied using declarative features like Validation rules, Sharing rules, Approvals to achieve complex business process automation.
· Studied business CRM processes like forecasting, Campaign management, Lead management, Pipeline management, account and case management.
· knowledge on both Service cloud and Sales Cloud
· Learned Data migration using Data Loader, Import Wizard & Excel Connector.
· Studied Design and Development of UI’s using Visualforce pages, Visualforce components.
· Studied the functionalities related to the Sales Cloud, Call center, Chatter & App-exchange applications.
· Excellent Leadership, management skills & creation of value proposition.
· Efficient team player with excellent analytical, communication & problem-solving skills with ability to work independently as well as in a team
TECHNICAL SKILLS
CRM Tools | Salesforce.com, Sales Cloud, Service Cloud, Chatter, Communities, Apex Data loader |
Salesforce Technologies | Salesforce CRM, Apex Custom Controllers, Apex triggers, Apex Classes, SOQL, SOSL, Dashboards, Custom Objects, Record Type, Role Hierarchy, Visualforce Pages/Components, workflows and Approvals |
Programming Languages
& Scripting |
Apex, Visualforce page |
Data migration Tools | Apex Data Loader, Custom Import wizard |
CERTIFICATIONS:
· Salesforce.com Certified Force.com Administrator with certification number 19880963.
· Salesforce.com Certified Force.com Platform Developer with certification number 19885360.
EDUCATIONAL QUALIFICATION
Bachelor of Technology in Biomedical Engineering, 2010 – JBIET, Hyderabad.
Master of Science in Information Technology, 2018 – Potomac University, USA
Professional Experience:
· Working with JSS Medical Research India Ltd (Max Neeman Medical International) as Biomedical Engineer form Jan 2013 to Oct 2016 on Cyberonics VNS projects.
· Worked with Omega Hospitals, Hyderabad as Biomedical Engineer form Sept 2012 to Jan 2013.
· Worked with PACE Hospitals, Hyderabad as Biomedical Engineer from Feb 2012 to Sept 2012.
· Worked as a Junior Biomedical Engineer at CARE Hospitals, Nampally, Hyderabad from Dec 2010 to Oct 2011.